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Privacy Policy

Effective Date: 29 September 2025
Last Updated: 29 September 2025

At The Organic Chiro ("we," "our," "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.theorganicchiro.com, use our services, or interact with us.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: name, phone number, email address, postal address.

• Health Information: details you provide to us for chiropractic consultations or services.

• Booking Details: appointment times, preferences, and related communications.

• Website Data: IP address, browser type, pages viewed, and cookies to improve your browsing experience.

2. How We Collect Information

We collect personal information in several ways, including:

• When you book an appointment online or in person.

• When you fill out forms on our website.

• When you contact us via email, phone, or social media.

• Through cookies and analytics tools when you use our website.

3. How We Use Your Information

We use your personal information to:

• Provide chiropractic care and related services.

• Manage appointments and communicate with you.

• Process payments and invoices.

• Improve our website and services.

• Send relevant updates, promotions, or newsletters (you may opt out anytime).

• Comply with legal, regulatory, and professional obligations.

4. Disclosure of Information

We respect your privacy and will never sell your personal information. We may share your information only with:

• Service Providers who help us operate our website, booking system, or payment processing.

• Professional Advisors (such as legal, accounting, or health professionals) where necessary.

• Authorities if required by law, regulation, or court order.

5. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Your information may be stored electronically in secure systems, with access restricted to authorised staff only.

6. Cookies & Analytics

Our website may use cookies and third-party analytics (such as Google Analytics) to enhance your browsing experience and understand how our website is used. You can adjust your browser settings to refuse cookies if you prefer.

7. Your Rights

Under the Privacy Act 2020, you have the right to:

• Access the personal information we hold about you.

• Request correction of your information if it is inaccurate or incomplete.

• Withdraw consent to certain uses of your information (such as marketing).

To exercise these rights, please contact us (see Section 10).

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party websites.

9. Retention of Information

We will keep your personal information only as long as it is required for the purposes set out in this Privacy Policy and in line with legal and professional record-keeping obligations.

10. Contact Us

If you have any questions about this Privacy Policy, or if you wish to access or correct your personal information, please contact us:

The Organic Chiro
📧 Email: hello@theorganicchiro.com
📞 Phone: 09 522 0222
🌐 Website: www.theorganicchiro.com

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